Senexus4.9

Based on 71 reviews

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Philip Cox

14 hours ago

Professional, exceptional and obtained an outstanding, timely result. Would highly recommend recommend

Marg Cox

14 hours ago

The service was outstanding. Hilda found us a room for my mother in a beautiful aged care home that surpassed all our expectations and needs. She completely understands the processes involved. Her communications were exceptional and we are so grateful that we contacted Senexus.

Tracy Davey

2 months ago

I cannot speak highly enough of David and the support he provided to my family during an incredibly difficult time. As my mum's dementia progressed and we faced the challenging decision of finding suitable permanent care, David was there every step of the way. His knowledge of the aged care and health systems was invaluable. He helped us navigate what can be a very complex and overwhelming process, providing clear advice and guidance when we needed it most. David also assisted with the financial aspects of aged care, helping us understand our options and make informed decisions with confidence. What stood out most was David's compassion, professionalism and genuine care. He took the time to understand our circumstances, answered our many questions, and provided reassurance during what was an emotional and stressful period for our family. Thanks to David's support, we were able to find a suitable nursing home for Mum and feel confident that we had considered all the important factors along the way. I would highly recommend David at Senexus to anyone needing assistance to navigate the aged care system. His expertise and support made a significant difference to our family's journey.

Tracey Warren

2 months ago

Thank you so much for finding a wonderful nursing home for our Mum, Hilda. Senexus helped our family to find an excellent placement for Dad about 10 years ago, so when it was time for Mum to seek a placement we didn't hesitate to ask David and Hilda for help. I've been amazed at the difference in availability of places since Dad needed one. Back then, David quickly presented us with three options that were available immediately. Now, there seems to be nothing. The only reason Mum didn't have to wait too long was because of Senexus's industry contacts. I can't speak highly enough of Hilda and David's warmth and compassion. Hilda spent a lot of time listening to us and answering our questions. She took care of the applications, and she explained everything about the financial options. Hilda has remained in touch throughout the whole process, we couldn't have asked for better communication. I'm very happy to recommend Senexus to other families.

Wendy Green

3 months ago

If it is 2am and you are scrolling for help with placing your loved one into Aged Care then call David and his team. Do not hesitate! I felt like a weight was shifted from my shoulders after a meeting with David - he is knowledgeable and accessible to answer all of your questions if you are trying to navigate this system for the first time. We were overwhelmed and stressed, but left his office calm and with a plan. Honestly don't hesitate to make contact, you won't regret it. Thankyou for everything David.

Joanne Murray

4 months ago

I cannot speak highly enough of Senexus, they achieved the impossible in such a delicate family situation. I highly recommend the services of these people. They alleviated all of the 'Hard' out of the whole Nursing Home process from the very start all the way to the end and then some. Even down to the personal hugs and reassurance that you need getting through the mind field of the Nursing home search and application process. They calculated the affordability, the needs and requirements and then the choice once all had been figured out. Hilda was absolutely incredible I cannot thank her enough for the smooth transition, she went above and beyond to help in our tricky situation. This is their profession, this is what they do on a daily basis, they are in the know. I am very fortunate that my mum is very settled and happy and receiving the care that is needed for her all thanks to Senexus. I seriously would never have achieved the outcome we now have on my own. Thank you will never be enough.

ad ma

5 months ago

Five stars are not enough to express our gratitude for the exceptional service we received when transitioning my mum into care. What began as a highly frustrating and overwhelming process for our family was made incredibly easy, all thanks to David. From our very first interaction, David went entirely above and beyond our expectations. He was extremely understanding of our situation during a very emotional time. His communication was flawless, keeping us informed at every single step and patiently answering all of our questions. David's empathy and absolute professionalism completely removed the stress from the experience. We are incredibly grateful for his high level of service and cannot thank him enough for his outstanding support. We highly recommend this team to anyone navigating this journey. Thanks again Graham and Michelle

Nicola Morgan

6 months ago

After two different friends recommended David Coluccio and the team at Senexus to help us navigate aged care for both of our parents, we arranged a meeting, and from that point on, the process became so much easier. Mum transitioned seamlessly from hospital into aged care, while dad stayed temporarily with us until approval was granted for him to join mum in care at the same place. What initially felt like an overwhelming and emotional process became manageable thanks to the support and guidance from Senexus. The aged care system can feel like a minefield of obstacles, but Senexus made everything clear, straightforward and stress-free. Within just a couple of weeks, we had been offered places for both of our parents. Their understanding of the system, attention to detail and genuine care for families is exceptional. We are incredibly grateful to David and the entire Senexus team. Thanks David and team!

mark rowberry

6 months ago

Australia's aged care system is so horribly complicated, bureaucratic & time consuming to access. David & his team at Senexus however took all of that work on board for us & using their expertise & networks delivered a great result for my mother & our family in really quick time. Its was a difficult time for us & engaging Senexus to handle things was a great decision. A very knowlegeable, responsive & caring service - highly recommend.

Denise Jones

8 months ago

My family went to David Coluccio for help with finding respite and permanent residential care for my father who suffers from Alzheimers. David saw us promptly, and within 2 days we had 2 offers of placements to choose from. Both these facilities had been “short listed” by David as being places that provided exceptional care, which is one of the most concerning aspects of placing a loved one in someone else’s hands for that care. The administration work that goes into this move is overwhelming for most people and David handled all of that for us, making an emotional and stressful time a lot more manageable. We are very happy with Dad’s accommodation and care and would highly recommend anyone going down this path with a loved one, to seek David’s help and use his knowledge to make this difficult time so much easier. Thank you David!

Louisa Scott

8 months ago

My brother and I greatly appreciated David (and the Senexus team’s) expertise, guidance, and excellent service throughout the process of finding residential care for our parents at short notice, and for achieving such a wonderful outcome. Six months on, our parents are enjoying their new home, and we couldn’t be happier. Thank you!

Stuart James

10 months ago

David at Senexus provided outstanding service and support for the placement of Mum into an Aged Care home for her next chapter. He was very supportive in the explanation of the process, was very knowledgeable about recent changes and what was required and his personal relationships with his preferred facilities allowed us to secure a room quickly and of high quality to meet Mum's needs. A great experience and I have no hesitation in providing this recommendation.

Julie Barlow

11 months ago

We contacted Senexus when the time came to place my husband into care. It was a great experience to have them do all the paperwork and sorting through the documents to find a suitable place. David kept us informed all the time with calls or emails. My husband was finally placed in a nice facility. We were told by David all the costs upfront before we placed him. I cannot recommend the company enough ....the stress of having to place someone is enough but David took the our stress away with that part of the journey.. I recommend Senexus to all that find themselves in a sad and difficult position.... Julie

Dimity Corbett

11 months ago

I cannot speak more highly about David and Hilda at Senexus. My husband and I had an elderly relative that needed aged care and we had no idea where to start. My first conversation with David put my mind at ease and I felt that there was light at the end of the tunnel. We then worked with Hilda who made the process easy and walked us through what we needed to do. Our relative is now happily in a wonderful aged care facility. It happened quickly and efficiently and I do not know how we would have done this without David and Hilda’s expertise and guidance. If you are looking to place a relative into aged care, please do not attempt to do this without the support and knowledge of Senexus. I cannot thank them enough for what they have done for us.

Angela Raffen

12 months ago

David made the process of navigating the labyrinth that is the Aged Care process of finding suitable accomodation so much easier and less stressful. He offered a professional service with great communication and attention to customer service and satisfaction. I highly recommend his services.

Sandy Quinn

12 months ago

We have been trying to navigate this minefield called aged care for quite sometime. A friend directed us to David at Senexus and I can say that he was able to deliver what he promised in a very short time. Mum is very happy where she has been placed and we are nothing but grateful for the assistance David has provided to our family. I would recommend anyone who are dealing with trying to get elderly parents into aged care to reach out to David and he will guide you with compassion and empathy though this process.

Gino Cabassi

1 year ago

After trying to navigate the system to find an appropriate placement for my partner with Dimentia/ Parkinson’s health issues I turned to Senexus and in particular to Hilda It was the best decision I made with outstanding results Hilda was able to find permanent accommodation at my preferred location at short notice due to her knowledge of the system I’m forever grateful to Senexus and in particular Hilda Gino Cabassi

Terisa Paynter

1 year ago

I have very recently been fortunate and will forever be very Grateful to David and his Senexus Team for all that they have done in seeking care for both Mum and Dad . They have both had Crisis care needed quickly as their home care was great until it wasn’t !! It was a very difficult time as I live in Port Lincoln and they were in Whyalla . I was travelling back and forth like a crazy person and doing care , work commitments and Dad up in the hospital as he wasn’t able to go back to his home . Then one call to David and the mountain of Aged care anxiety was lifted 🙏 He negotiated the process so beautifully and the support was amazing . They are both in a wonderful care facility in Adelaide together with nothing short of a Safe , social happy spot for them both to reside . Thankyou David and Senexus for all that you have done in a quick efficient successful placement for our family . I would highly recommend their service .

Brigid Mahoney

1 year ago

David provided excellent support throughout the whole process. The aged care system can feel overwhelming but David’s knowledge and experience made it so much easier.

Simone

1 year ago

Senexus provided an excellent service in assisting with my father’s financial assessment and residential aged care placement. Their knowledge of the aged care system, clear communication, and professional guidance helped simplify what felt like a complex and overwhelming process. David took the time to understand my father’s needs, provided well-considered options, and ensured we felt supported at each stage. I would highly recommend their services to anyone seeking professional assistance with aged care placement and financial services. Thank you

Karen Humphreys

1 year ago

David was knowledgeable, understanding, and efficient, and sourced a fantastic placement for my family member. I would highly recommend using Senexus to navigate this very difficult task. Thank you!

Simon P

1 year ago

Experience When You Need It. The challenge of deciphering Aged Care is no mean feat. It’s nigh impossible for the uninitiated to interpret, understand or abide by. Even with sound commercial skills, it’s a mountain of work to conquer and navigate successfully. Our family were fortunate to have David & Senexus help when it was needed. David’s sound knowledge matched with the experience needed to make things happen was invaluable. Within 16 hrs we had an option, a fantastic one at that, and within 24hrs from inspection we had a guaranteed placement. That was something we weren’t expecting in a tight, tight SA market. I couldn’t imagine a sane person not taking on the option of a professional representative, such as Senexus. It was the best investment we’ve made for the well being of a parent. Five Stars

Taylor Bamford

1 year ago

David was fantastic and very helpful assisting myself and my brother getting our father into aged care and helping manage all of the technical intricacies of that. I couldn't recommend Senexus' services enough

Hannah Taylor

1 year ago

So grateful for David’s practical up front approach. The service was worth every penny and I would highly recommend Senexus for anyone feeing daunted about navigating this difficult and emotional process. From financials, to aged care options in my area and applications, this was all facilitated in a timely professional manner. Thank you.

Jenny Flage

1 year ago

With the guidance, professionalism and care from David, we were able to find our Mum a caring, supportive and luxurious care facility for her. We are so relieved that she is now in a safe, high quality, beautifully run Aged care facility by a very caring environment for her needs. If you need guidance or information on an ageing family member, please talk to David. Our lives are so much more wholesome because of his reassurance. Thank you thank you from the bottom of our hearts!